Jobs at Tyler Technologies You Should Know

Navigating the modern job market can feel like an intricate puzzle, especially when seeking opportunities in the dynamic technology sector. Are you looking for a career that not only offers professional growth but also makes a tangible impact on communities? Then understanding the diverse jobs at Tyler Technologies you should know about could be your next strategic move.

This comprehensive guide will illuminate the various career paths available at Tyler Technologies, a leading provider of software and services to the public sector. We'll delve into the types of roles they offer, the skills they value, and what it's truly like to be part of their team. By the end of this article, you'll have a clearer picture of whether a career with Tyler Technologies aligns with your aspirations and how to pursue it.

What is Tyler Technologies?

Tyler Technologies, Inc., headquartered in Plano, Texas, is a prominent American provider of proprietary software and technology services specifically tailored for the United States public sector. Founded in 1966, the company has evolved to become a crucial partner for federal, state, county, and municipal agencies, as well as school districts across North America.

Their core mission is to empower government entities and schools with innovative software solutions that enhance efficiency, transparency, and responsiveness to citizens' needs. From public safety and justice systems to tax appraisal, financial management, and education administration, Tyler Technologies' solutions underpin essential government functions, aiming to create "connected communities".

Why Consider a Career at Tyler Technologies?

Working at Tyler Technologies means contributing to meaningful work that directly impacts public services and communities. But what else makes it an attractive employer?

A Mission-Driven Environment

Tyler Technologies is dedicated to supporting the "unsung heroes" of the public sector. Employees often express satisfaction in knowing their work helps local governments and schools improve the quality of life for citizens. This sense of purpose can be a powerful motivator.

Strong Company Culture and Values

The company emphasizes values such as Accountability, Integrity, Focus, Inclusion, Community, and Growth. Many employees report a friendly, collaborative culture that encourages creative thinking and teamwork. Tyler Technologies is recognized for its efforts in fostering a diverse workplace.

Comprehensive Benefits and Perks

Tyler Technologies offers a robust benefits package designed to support employees' financial future, health, and work-life balance. These include:

• Financial & Retirement: 401(k) and Roth 401(k) plans with a company match, Flexible Spending Accounts (FSA), and an Employee Stock Purchase Plan (ESPP).
• Time Off: Generous paid time off, including 20 personal days, 10 holidays, a Volunteer Day, and Veterans Day for U.S. Armed Forces members.
• Health & Well-being: Medical, vision, and dental coverage, 24/7 virtual doctor's visits, and fertility benefits.
• Professional Development: Education assistance programs and various career development resources are available to help employees grow their skills.
• Paid Parental Leave: The company provides 12 weeks of paid parental leave.

While compensation can vary and some reviews suggest it might be lower than some top-tier tech competitors, many employees are pleased with their overall compensation package and the work-life balance offered.

Key Job Categories at Tyler Technologies You Should Know

Tyler Technologies offers a wide array of roles across various departments, reflecting the diverse nature of its software solutions and services. Here are some of the prominent job categories and specific jobs at Tyler Technologies you should know:

Software Development & Engineering

This is a core area, given Tyler's focus on proprietary software. Roles here involve designing, developing, and maintaining the applications used by public sector clients.

• Software Engineer / Senior Software Engineer: These roles are fundamental, involving coding, testing, and deploying software solutions.
• DevOps Engineer: Focus on bridging the gap between development and operations, ensuring smooth software delivery and infrastructure management.
• Cloud Specialist / Senior Cloud Services Analyst: With a shift towards cloud-based solutions, these roles manage and optimize cloud environments.
• Automation Engineer: Work on automating processes to improve efficiency and reliability.

Consulting & Implementation

These professionals work directly with clients to deploy Tyler's software, configure it to their specific needs, and provide training.

• Implementation Consultant / Implementation Manager: Guide clients through the software implementation process, from planning to go-live. This often involves deep dives into client workflows and system configuration.

Project Management

Project managers at Tyler Technologies oversee the successful delivery of software projects, ensuring they are completed on time, within budget, and to client specifications.

• Project Manager / Senior Project Manager / Technical Project Manager: Coordinate resources, manage timelines, and communicate with stakeholders to keep projects on track.

Sales & Marketing

These teams are responsible for introducing Tyler's solutions to potential clients and maintaining relationships with existing ones.

• Strategic Account Executive: Focus on managing key client accounts and identifying new business opportunities.
• Marketing Coordinator / Content Marketing Manager: Develop and execute marketing strategies, create compelling content, and promote Tyler's brand and products.

Customer Support & Services

Ensuring clients get the most out of their software, these roles provide ongoing assistance and problem-solving.

• Customer Success Manager: Work proactively to ensure client satisfaction and adoption of Tyler's solutions.
• Software Support Specialist: Provide technical assistance and troubleshooting to clients using Tyler's various software platforms.

Corporate Functions

Like any large organization, Tyler Technologies has a robust set of corporate functions supporting its operations.

• Accounting / Finance Roles: Including Revenue Specialists and Senior Directors of Financial Planning and Analysis, managing the company's financial health.
• Human Resources: Supporting employee welfare, recruitment, and development.
• Legal: Ensuring compliance and managing legal aspects of the business.

Data & Analytics

With the increasing importance of data, roles in this area focus on data conversion, insights, and business intelligence.

• Data Conversion Engineer: Responsible for migrating client data to new systems.
• Data Scientist: Analyze data to provide insights and improve product offerings.
• IT Analyst: Support internal IT systems and infrastructure.

Skills and Qualifications for Tyler Technologies Jobs

While specific requirements vary by role, a few general skills and qualifications are highly valued across various jobs at Tyler Technologies you should know:

• Technical Proficiency: Depending on the role, this could range from strong programming skills (e.g., in software development) to expertise in specific software applications or IT infrastructure.
• Problem-Solving Abilities: The ability to analyze complex issues, identify root causes, and develop effective solutions is crucial, especially in client-facing or technical roles.
• Communication Skills: Clear and effective communication, both written and verbal, is essential for collaborating with colleagues and interacting with clients.
• Customer Focus: A strong commitment to client satisfaction and understanding the unique needs of public sector entities.
• Adaptability: The tech landscape is constantly evolving, so a willingness to learn new technologies and adapt to change is important.
• Collaboration: Tyler Technologies emphasizes teamwork and a collaborative environment.

How to Apply for Jobs at Tyler Technologies

Ready to explore the jobs at Tyler Technologies you should know more about? The application process typically involves these steps:

1. Visit the Careers Page: The primary gateway for job seekers is the official Tyler Technologies careers website (tylertech.com/careers). Here, you can browse current job openings across their many locations in the U.S. and Canada, as well as remote opportunities.
2. Search and Filter: Use keywords, job categories, and locations to narrow down opportunities that match your skills and interests.
3. Review Job Descriptions Carefully: Pay close attention to the required qualifications, responsibilities, and preferred experience for each role. Tailor your application materials accordingly.
4. Prepare Your Application: Typically, this involves submitting a resume and cover letter. Highlight how your experience and skills align with the specific job requirements and Tyler's mission.
5. Be Aware of Scams: Tyler Technologies explicitly warns applicants about fraudulent employment offers. Be cautious of offers that don't involve phone or in-person interviews, request financial information, or come via unusual channels like chat rooms. Always apply through their official careers site.

Career Growth and Development at Tyler Technologies

Tyler Technologies is committed to the growth of its employees. They offer various resources and programs to help team members advance their careers, including educational assistance and training programs. Employees often highlight opportunities for professional growth and the supportive environment as positives. While some reviews mention that career growth can vary by division or team, the company generally aims to retain employees and provides avenues for development.

Conclusion

Tyler Technologies offers a compelling career destination for individuals passionate about technology and public service. With a wide range of jobs at Tyler Technologies you should know, from software development and project management to consulting and customer support, there's a strong likelihood you'll find a role that aligns with your expertise and career aspirations. Their commitment to meaningful work, a supportive culture, and comprehensive benefits make them a noteworthy employer in the tech industry.

Are you considering a career at Tyler Technologies, or perhaps already part of their team? Share your thoughts and experiences in the comments below!

Frequently Asked Questions (FAQ)

Q1: What kind of company is Tyler Technologies?

A1: Tyler Technologies is a leading provider of integrated software and technology services specifically for the U.S. public sector, including federal, state, county, and municipal governments, as well as school districts. They focus on solutions for critical government functions like public safety, justice, finance, and education.

Q2: What are the most common jobs at Tyler Technologies?

A2: Some of the most popular and common jobs at Tyler Technologies you should know include Software Developer, Implementation Consultant, Project Manager, Technical Writer, DevOps Engineer, Customer Success Manager, and various roles in sales, marketing, and corporate functions like accounting and HR.

Q3: Does Tyler Technologies offer remote work opportunities?

A3: Yes, Tyler Technologies does offer remote positions for certain roles. They also have numerous offices across 17 states in the U.S. and one in Toronto, Canada.

Q4: What benefits does Tyler Technologies offer its employees?

A4: Tyler Technologies offers a comprehensive benefits package including a 401(k) with company match, paid time off (20 personal days, 10 holidays, plus a Volunteer Day), paid parental leave, health insurance (medical, vision, dental), an Employee Stock Purchase Plan, tuition reimbursement, and various career development resources.