Priority Health OTC Program Details

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Ikhsan Rizki

Published - public Nov 8, 2025 - 00:00 42 Reads
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Priority Health Medicare Advantage member? Discover how the OTC program saves you money on health essentials. Maximize your benefits today!

Photo: Priority Health Medicare Advantage member? Discover how the OTC program saves you money on health essentials. Maximize your benefits today!

Unlock Your Health Savings: A Deep Dive into the Priority Health OTC Program Details

Are you a Priority Health Medicare Advantage member looking for ways to save on everyday health and wellness essentials? You're in luck! Navigating your health benefits can sometimes feel like a maze, but understanding programs like the Priority Health OTC Program Details can put valuable savings directly into your hands. This comprehensive guide will break down everything you need to know, from what the program offers to how you can maximize your benefits.

What is the Priority Health OTC Program?

The Priority Health Over-the-Counter (OTC) program is a fantastic benefit designed to help eligible members purchase a wide array of health and wellness products at little to no out-of-pocket cost. Think of it as a special allowance loaded onto a dedicated card, specifically for non-prescription items that support your health. These aren't just minor savings; over-the-counter health purchases can truly add up over time, and this program helps alleviate that financial burden.

This benefit is included with many Priority Health Medicare Advantage plans, providing a quarterly or monthly allowance to spend on thousands of approved products.

Who is Eligible for the Priority Health OTC Program?

Eligibility for the Priority Health OTC Program Details primarily extends to members enrolled in specific Priority Health Medicare Advantage plans. These often include plans like PriorityMedicare Value, PriorityMedicare Key, PriorityMedicare Edge, and PriorityMedicare Vital. If you're unsure whether your plan includes this valuable benefit, it's always best to refer to your plan's Evidence of Coverage or Summary of Benefits.

Upon enrollment, eligible members typically receive a Priority Health Medicare OTC card and a catalog in the mail. This card comes pre-loaded with your allowance and is ready to use once your plan begins.

How Does the Priority Health OTC Program Work?

Understanding the mechanics of your Priority Health OTC Program Details is key to making the most of it. Your allowance amount is automatically loaded onto your Priority Health OTC card. It's crucial to remember that these funds operate on a specific schedule:

  • Allowance Periods: Funds are reloaded either monthly or quarterly, depending on your specific plan.
  • No Rollover: A vital detail to grasp is that unused OTC allowance funds do not roll over to the next period. Monthly allowances expire on the last day of each month, while quarterly allowances expire on March 31, June 30, September 30, and December 31. So, be sure to spend your allowance before it expires!

Ways to Shop and Use Your OTC Benefit

Priority Health offers several convenient ways to utilize your OTC allowance, making it easy to get the products you need:

  • In-Store Shopping: You can use your Priority Health OTC card at a wide network of participating retailers. These often include major stores like Meijer, Walmart, Walgreens, Dollar General, CVS, Kroger, Albertsons, and Costco. Simply shop for eligible items and scan your card (or the Healthy Benefits Plus mobile app) at checkout.
  • Online Ordering: Prefer to shop from the comfort of your home? You can order approved products online via priorityhealth.com/shopOTC or HealthyBenefitsPlus.com/PHMOTC. Some plans also allow ordering directly through Walmart.com after browsing eligible items on the program's website. Orders are often delivered straight to your home with free shipping.
  • Phone Orders: If you prefer speaking to someone, you can call the Priority Health OTC customer service team to place an order. Have your product names, item IDs, card number, and shipping information ready.
  • Mail Order: Some plans may also offer the option to place an order via mail using a specific order form included in your catalog packet.

When checking out, you'll typically use your 17-digit card number and 4-digit security code (found on the back of your card) in the "Gift Card" field. If your purchase exceeds your available allowance or includes non-approved items, you'll need another form of payment for the difference.

What Can You Buy with Your Priority Health OTC Allowance?

The Priority Health OTC Program Details cover a broad spectrum of health and wellness products. While the specific list can vary, common eligible items include:

  • Aspirin and Pain Relief
  • Cold and Flu Medications
  • Allergy and Sinus Relief
  • Vitamins and Supplements
  • First Aid Supplies (bandages, antiseptic wipes)
  • Digestive Health Products
  • Eye and Ear Care
  • Feminine Hygiene Products
  • Incontinence Supplies
  • Oral Care Products
  • Skin and Foot Care
  • Sleep Aids
  • Smoking Cessation Aids
  • Bathroom Safety Devices (e.g., shower chairs, grab bars)
  • Braces, Supports, and Heating Pads

For the most up-to-date and complete list of eligible products, always refer to your specific plan's OTC catalog, the Priority Health OTC mobile app, or the program's website (priorityhealth.com/shopOTC).

Understanding OTC Plus Benefits

Some Priority Health Medicare plans offer an "OTC Plus" benefit. If you're eligible for this enhanced program (often based on chronic conditions like diabetes or cardiovascular disorders), your allowance might also extend to healthy food and produce purchases. This expanded benefit can be a significant advantage for managing your overall health and nutrition.

Maximizing Your Priority Health OTC Benefits

To ensure you get the most out of your Priority Health OTC Program Details, consider these actionable tips:

  • Know Your Balance: Regularly check your available balance. You can do this easily online at priorityhealth.com/shopOTC, through the Priority Health OTC mobile app, or by calling customer service.
  • Plan Your Purchases: Since funds don't roll over, it's wise to plan your purchases to utilize your full allowance before each expiration date.
  • Use the Mobile App: The Priority Health OTC mobile app can be incredibly helpful. It allows you to check your balance, find participating stores, and even scan product barcodes in-store to see if they qualify.
  • Understand Reimbursement: If you ever pay out-of-pocket for an eligible OTC item from a participating retailer, you may be able to seek reimbursement. Just be sure to submit your request with a picture of the receipt within 90 days of purchase.
  • Be Aware of Limitations: Remember that the allowance is for the member's use only, and not for family or friends. Also, while most items are straightforward, "dual-purpose" items (those that can be used for a medical condition or general well-being) might require a physician's recommendation.

Frequently Asked Questions (FAQ)

Q1: Do my unused Priority Health OTC funds roll over to the next month or quarter?

A: No, unused Priority Health OTC allowance funds do not roll over. They expire at the end of each allowance period (monthly or quarterly, depending on your plan).

Q2: Can I use my Priority Health OTC card at any pharmacy or store?

A: You can use your OTC card at a network of participating retailers, which typically include major stores like Walmart, Meijer, Walgreens, CVS, Kroger, Dollar General, Albertsons, and Costco. Always check the Priority Health OTC mobile app or website for the most current list of eligible stores.

Q3: What if the item I want to buy costs more than my available OTC allowance?

A: If your purchase exceeds your available allowance, you can typically pay the difference using another form of payment, such as a credit or debit card. Sales tax will also apply to your purchase.

Q4: How can I check my Priority Health OTC balance?

A: You can easily check your balance online by logging into your account at priorityhealth.com/shopOTC, using the Priority Health OTC mobile app, or by calling the customer service number provided in your plan materials.

Conclusion

The Priority Health OTC Program Details offer a valuable and practical way for eligible Medicare Advantage members to save money on essential health and wellness products. By understanding how the program works, knowing your allowance limits, and utilizing the convenient shopping options, you can effectively manage your health needs while keeping more money in your pocket. Don't let these benefits go unused – take advantage of your Priority Health OTC allowance today!

Do you have any tips for maximizing your OTC benefits? Share your experiences in the comments below!

Priority Health OTC Medicare Advantage OTC Benefits health savings OTC card

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