What to Know About Eskenazi Health

It's natural to seek reliable and comprehensive health care information, especially when it comes to systems serving large communities. If you've been wondering What to Know About Eskenazi Health, you're in the right place. This article will provide a detailed overview of this essential health care provider, covering its history, the wide array of services it offers, its deep commitment to community well-being, and how you can access its care. By the end, you'll have a clear understanding of Eskenazi Health's vital role in Central Indiana.

Understanding Eskenazi Health: A Legacy of Care

Eskenazi Health is more than just a hospital; it's one of America's largest essential health care systems, deeply rooted in the community it serves. Its history dates back over 165 years, beginning in 1859 as City Hospital, making it Indiana's oldest public health care system. Over the decades, it evolved, eventually being renamed Eskenazi Health in honor of Sidney and Lois Eskenazi, who made a significant philanthropic gift that helped establish its modern downtown campus, opened in 2013.

Eskenazi Health operates as the public hospital division of the Health & Hospital Corporation of Marion County and partners closely with the Indiana University School of Medicine. This partnership ensures that patients benefit from advanced medical research, education, and highly skilled physicians.

At its core, Eskenazi Health's mission is to Advocate, Care, Teach, and Serve, with a particular emphasis on the vulnerable populations of Marion County. They are committed to promoting equity, diversity, and inclusion, ensuring care is provided without bias or financial consideration.

Comprehensive Care: Services Offered at Eskenazi Health

When you consider What to Know About Eskenazi Health, its extensive range of services is paramount. Eskenazi Health provides a comprehensive spectrum of primary and specialty care services through its 333-bed hospital and a network of outpatient facilities located throughout Indianapolis. Annually, the system handles over 1 million outpatient visits, demonstrating its significant reach and impact.

Key Medical Services

Eskenazi Health is recognized for several critical services, including:

• Emergency and Trauma Care: It houses Indiana's first adult Level I trauma center and the state's only verified adult burn center. The Michael & Susan Smith Emergency Department is a key part of its downtown campus.
• Primary Care: A robust network of Eskenazi Health Center sites offers accessible primary care across Marion County.
• Specialty Care: Patients can access a wide array of specialized medical services, such as:
  • Cardiology
  • Orthopaedics
  • Women's Health (OB/GYN, Family Beginnings)
  • Addiction Services
  • Infectious Diseases
  • Surgery
  • Imaging Services
  • And many more, covering diverse health needs.
• Mental Health Services: Eskenazi Health is home to the Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, offering a wide range of behavioral health services including acute care, adult and children's services, crisis services, and addiction services.

Innovative Approaches to Patient Well-being

Beyond traditional medical care, Eskenazi Health integrates innovative programs focused on holistic patient well-being:

• Sky Farm: Located on the rooftop of the Sidney & Lois Eskenazi Hospital, this 5,000-square-foot garden produces fresh produce, contributing to the hospital's food budget and promoting wellness.
• Public Art Collection: The downtown campus features an extensive art collection and green spaces designed for contemplation and healing, contributing to a therapeutic environment.
• Food as Medicine: This program addresses nutritional needs, recognizing the crucial link between diet and health.

Eskenazi Health's Deep Community Impact

A significant aspect of What to Know About Eskenazi Health is its profound commitment to the community beyond the walls of its facilities. Eskenazi Health serves as the sponsoring hospital for Indianapolis Emergency Medical Services (EMS), the city's primary EMS provider.

They actively work to address the "social determinants of health" – factors like access to food, transportation, housing, and education that significantly influence a person's health outcomes. This commitment is evident through various initiatives:

• Health Equity Zones: Eskenazi Health is establishing Health Equity Zones in different parts of Indianapolis, including the West, East, and Far East sides, to provide targeted support and resources to address health inequities.
• Community Health Workers and Weavers: These professionals work directly with patients and community members to enhance understanding of treatment plans, screen for social determinants of health, and connect individuals with necessary resources.
• Violence Prevention Programs: Programs like "Prescription for Hope" and "Project LIFE" aim to reduce violence-related injuries and educate youth about the consequences of violence.

Eskenazi Health's dedication to community well-being has earned it recognition, including being named one of the nation's "150 Top Places to Work in Healthcare" by Becker's Hospital Review multiple times, acknowledging its innovative and compassionate care. The downtown campus also achieved LEED Gold certification, highlighting its commitment to environmental sustainability.

Accessing Care at Eskenazi Health

Navigating a health care system can sometimes feel overwhelming, but Eskenazi Health strives to make accessing care as straightforward as possible.

How to Schedule Appointments

• Eskenazi Health Connections: For general inquiries, scheduling, rescheduling, or canceling appointments, you can call Eskenazi Health Connections at 317.880.7666. A nurse is available 24 hours a day for non-emergent medical questions.
• MyChart: Eskenazi Health offers MyChart, an online portal and mobile app that provides patients with convenient access to their medical records. Through MyChart, you can:
  • Communicate with your care team.
  • View test results and medication information.
  • Schedule and manage appointments directly.
  • Request medication refills.
  • Pay your medical bills.
  • Check in early for appointments.
  • Access your child's growth charts and immunization history.

Financial Assistance and Interpretation Services

Eskenazi Health is committed to providing care to all, regardless of their financial situation. If you are uninsured or underinsured, patient access specialists can direct you to financial counselors to discuss coverage and financial obligations.

For patients who prefer to communicate in their native language, Eskenazi Health provides comprehensive language services, supporting over 240 languages and dialects through interpreters, video conferencing, and over-the-phone services. Services are also available for hearing-impaired patients.

Conclusion

Eskenazi Health stands as a cornerstone of health care in Central Indiana, built on a rich history of serving the community. From its comprehensive medical services, including a Level I trauma center and a leading mental health facility, to its innovative community outreach programs addressing social determinants of health, Eskenazi Health demonstrates a steadfast commitment to patient-centered care and overall community well-being. Knowing What to Know About Eskenazi Health reveals a system dedicated not just to treating illness, but to fostering a healthier, more equitable Indianapolis.

Have you or a loved one experienced care at Eskenazi Health? Share your thoughts in the comments below, or explore their official website to learn more about their specific services and community initiatives.

Frequently Asked Questions

Q1: What kind of services does Eskenazi Health offer?

A1: Eskenazi Health offers a comprehensive range of primary and specialty care services, including emergency and trauma care (Level I trauma center, adult burn center), primary care, mental health services through the Sandra Eskenazi Mental Health Center, and various specialties like cardiology, orthopaedics, women's health, and addiction services.

Q2: How can I schedule an appointment at Eskenazi Health?

A2: You can schedule, reschedule, or cancel appointments by calling Eskenazi Health Connections at 317.880.7666. Additionally, patients can use the Eskenazi Health MyChart online portal or mobile app to manage appointments, view medical records, and communicate with their care team.

Q3: Does Eskenazi Health provide care for uninsured patients?

A3: Yes, Eskenazi Health is an essential health care system committed to serving all residents. They have patient access specialists and financial counselors available to assist uninsured or underinsured patients in understanding their financial obligations and exploring assistance options.

Q4: What is Eskenazi Health's role in the community beyond medical treatment?

A4: Eskenazi Health has a deep community impact. It sponsors Indianapolis Emergency Medical Services (EMS) and actively addresses social determinants of health through initiatives like Health Equity Zones and community health worker programs. They also have unique wellness features like the Sky Farm and a public art collection designed for healing.