Why Choose UnityPoint Health

Why Choose UnityPoint Health: Your Partner in Comprehensive and Compassionate Care

Navigating the healthcare landscape can often feel overwhelming. With so many options available, how do you choose a provider that truly understands your needs and delivers exceptional care? If you're looking for a healthcare system that combines comprehensive services with a deeply personal touch, then understanding why choose UnityPoint Health is essential. They aim to be a dedicated lifelong partner in your wellness journey, working every day to earn your trust and confidence.

This article will explore the key pillars that make UnityPoint Health a compelling choice for individuals and families seeking quality healthcare. We'll delve into their commitment to patient-centered care, advanced medical practices, community involvement, and the overall experience they strive to provide.

A Coordinated and Comprehensive Approach to Your Health

One of the most significant advantages of choosing UnityPoint Health is its integrated and coordinated care model. What does this mean for you?

Seamless Care Across Multiple Settings

UnityPoint Health provides a vast network of care across Iowa, western Illinois, and southern Wisconsin, including 20 non-profit regional hospitals, over 290 physician clinics, 18 community network hospitals, and 18 home health care organizations. This extensive network ensures that you can receive the care you need, whether it's primary care, urgent care, emergency services, or specialized treatments.

Their coordinated care approach means that your primary care doctor is often the central figure in your health journey, updating other care teams across the system with your medical history, current needs, and future goals. This helps ensure you receive the safest and best care possible, no matter where you access their services.

Diverse Services and Specialties

From managing everyday health needs to addressing complex conditions, UnityPoint Health offers a wide array of services and specialties. They have teams of healthcare professionals specializing in various areas to provide comprehensive care.

Consider these examples of their broad service offerings:

• Primary Care: For your routine health management.
• Urgent Care: For illnesses or injuries that are not life-threatening but require timely attention.
• Emergency Care: For serious or life-threatening health issues.
• Specialized Care: Including cardiology, cancer care, bariatric surgery, and pediatric services, among others.

Patient-Centered Care: You Matter Here

At the heart of why choose UnityPoint Health is their unwavering commitment to the patient experience. They believe that everyone at UnityPoint Health plays a vital role in providing the best experience for their patients and families.

Prioritizing Your Experience

UnityPoint Health has made patient experience a top priority, investing resources to continuously improve it. They aim to provide an "exceptional experience" for all patients in their hospitals, clinics, and home care settings. This includes initiatives like online scheduling for primary care visits, access to clinician notes through their MyUnityPoint patient portal, and a "Fast Pass" feature for specialist appointments.

They understand that healthcare can be a stressful experience, and they strive to make it as convenient and personalized as possible. They even have patient advocates available to assist you with any questions or concerns about your experience, serving as a resource to bridge any gaps if your expectations weren't met.

Building Trust and Respect

UnityPoint Health emphasizes creating a welcoming environment that supports their organizational values and upholds treating people with dignity and respect. They are committed to providing care that is considerate and respectful of your rights and needs, encouraging you to ask questions and participate in your treatment plan.

Commitment to Quality, Safety, and Innovation

When considering why choose UnityPoint Health, their dedication to high standards of quality and patient safety stands out. They continuously review quality and patient satisfaction information to improve care.

Accredited Excellence

UnityPoint Health facilities and programs often receive national accreditations, demonstrating their commitment to clinical excellence and patient safety. For example:

• Several UnityPoint Health rural hospitals in Iowa are DNV GL Healthcare accredited, signifying their commitment to continuous improvement.
• UnityPoint Health – St. Luke's Hospital's cancer services have maintained accreditation from the Commission on Cancer (CoC) of the American College of Surgeons (ACS) since 2010.
• UnityPoint Health – Trinity's bariatric surgery program has received accreditation under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP).
• UnityPoint Health-Finley Hospital's Sleep Center has been recognized by the American Academy of Sleep Medicine for 10 consecutive years of accreditation.

Embracing Innovation for Better Outcomes

UnityPoint Health is actively engaged in innovation to enhance patient care and outcomes. They have developed an innovation center and a venture capital arm to support new technologies that can improve patient and provider experiences. This commitment to innovation means they are exploring solutions that make healthcare more "frictionless" for patients and easier for care providers.

For instance, they've seen a significant increase in telehealth visits, which provides greater access to high-quality care and can help reduce overall healthcare costs. They also utilize predictive analytics to reduce hospital readmissions, demonstrating a proactive approach to patient well-being.

Deep Roots in the Community

UnityPoint Health's mission extends beyond clinical care; they are deeply committed to improving the health of the communities they serve.

Community Impact and Partnerships

They believe that operating a strong healthcare system involves investing back into its community, people, and infrastructure. This commitment is evident through various initiatives:

• Community Health Needs Assessments: They complete these assessments for their hospital facilities every three years to identify key health issues affecting local communities.
• Partnerships with Local Organizations: They collaborate to provide health education, resources, and access to affordable healthcare services for underserved populations.
• Programs for Vulnerable Populations: They work to improve the health of those most vulnerable by employing community health workers and offering financial counseling services. They also have programs like PACE (Program for All-Inclusive Care for the Elderly) to help seniors stay in their homes.

A Culture of Caring

Their "FOCUS" values—Foster Unity, Own the Moment, Champion Excellence, and Seize Opportunities—guide their actions and reinforce their dedication to teamwork and continuous improvement. This culture of caring extends to their team members, fostering an environment where staff can thrive and, in turn, provide exceptional care to patients.

Conclusion: Your Health, Their Priority

Choosing a healthcare provider is a significant decision, and understanding why choose UnityPoint Health reveals a system dedicated to your well-being. From their integrated network and comprehensive services to their patient-centered approach, commitment to quality, and deep community roots, UnityPoint Health strives to provide a healthcare experience that is both effective and empathetic. They are not just treating illnesses; they are partnering with you for a healthier life, every step of the way.

Are you ready to experience healthcare that truly puts you first? Explore the services and locations offered by UnityPoint Health near you.

Frequently Asked Questions (FAQ)

Q1: What is UnityPoint Health's mission?

A1: UnityPoint Health's mission is to "Improve the health of the people and communities we serve." Their vision is to achieve the "Best outcome, every patient, every time."

Q2: How does UnityPoint Health ensure patient safety and quality?

A2: Patient safety is a priority at UnityPoint Health. They ensure quality through continuous review of patient satisfaction and quality information, adherence to best practices, and national accreditations for various programs and facilities. They also encourage patients and families to be active members of their healthcare team to help create a safe environment.

Q3: What kind of services does UnityPoint Health offer?

A3: UnityPoint Health offers a wide range of services including primary care, urgent care, emergency care, and various specialties such as cardiology, cancer care, bariatric surgery, and pediatric services. They provide care through hospitals, clinics, and home health settings across Iowa, Illinois, and Wisconsin.

Q4: How does UnityPoint Health engage with the community?

A4: UnityPoint Health is deeply committed to community impact and engagement. They conduct Community Health Needs Assessments, partner with local organizations for health education and resources, and offer programs to support vulnerable populations. Their mission is rooted in improving the quality of life for people in the areas they serve.