IHG Travel Agent Rate Guide

Navigating the world of travel can be complex, but for dedicated travel professionals, exclusive opportunities often unlock significant savings and enhanced experiences. Among the most sought-after perks are special industry rates, and the IHG Travel Agent Rate Guide is your key to unlocking these valuable discounts.

Are you a travel agent looking to maximize your personal travel benefits or familiarize yourself with IHG properties to better serve your clients? This comprehensive guide will walk you through everything you need to know about the IHG Travel Agent Rate, from eligibility and booking procedures to maximizing your savings and understanding important terms. Let's dive in!

What is the IHG Travel Agent Rate?

The IHG Travel Agent Rate, often referred to as a "familiarization rate," is a special discounted room rate offered by InterContinental Hotels Group (IHG) to eligible travel agents. The primary purpose of these rates is to allow travel professionals to experience IHG properties firsthand, enhancing their product knowledge and enabling them to make more informed recommendations to their clients.

These rates are designed exclusively for your personal travel and are not intended for client bookings. Think of it as IHG's way of saying "thank you" for your hard work and dedication to the travel industry, while also investing in your expertise.

Key Benefits of the IHG Travel Agent Rate

When you qualify for and utilize the IHG Travel Agent Rate, you can enjoy several compelling advantages:

• Significant Savings: You can receive a minimum of 35% off the Best Flexible Rate, with some special offers providing discounts of up to 50%. Imagine the savings on your next vacation!
• Multiple Rooms: Eligible agents are entitled to book up to two rooms per stay. If you book a second room, the agent must be present with the guest at the time of check-in.
• Unlimited Stays: There's no limit to the number of times you can use these rates for your personal travel.
• IHG One Rewards Points: You can earn IHG One Rewards points on your stays booked with the travel agent rate, a significant perk not always offered by other hotel chains' agent programs.
• Flexible Cancellation: Generally, these rates offer free cancellation without penalty, provided the cancellation is made on time according to the hotel's policy.

Who is Eligible for IHG Travel Agent Rates?

Not just anyone can access these exclusive rates. IHG has specific criteria to ensure these benefits reach genuine travel professionals. To qualify for the IHG Travel Agent Rate, you must be a registered travel agent.

You'll need to present valid credentials, which typically include:

• A valid Travel Industry ID: This could be an IATA, TIDS, TRUE, ARC, or CLIA number.
• Agency Business Card: A professional business card from your agency.
• Letter of Employment: If you don't have a travel ID card, a letter on agency letterhead from your agency management verifying your employment can suffice.

Furthermore, to register for the IHG Travel Agent Portal (Travel Consultant Connection), you are required to be a member of the IHG One Rewards program. If you're not yet a member, you'll need to enroll first.

How to Book the IHG Travel Agent Rate: A Step-by-Step Guide

Booking your IHG Travel Agent Rate is straightforward once you know the process. There are a few primary methods to secure your discounted stay:

1. Through the IHG Travel Consultant Connection (TCC) Portal

The IHG Travel Consultant Connection (TCC) portal (ihgagent.com) is your dedicated hub for travel agent resources, including booking personal and client stays.

• Registration: If you haven't already, register for an account on the IHG Agent Portal. You'll be prompted to sign in to your IHG One Rewards account and then register your agency accreditation number.
• Login: Once registered, log in to the TCC portal.
• Book Agent Travel: Look for the "Book Agent Travel" option. This will redirect you to the IHG booking site, pre-configured for agent rates.

2. Via the Main IHG Booking Page

You can also book directly through the standard IHG.com website or any of IHG's brand websites.

• Select Rate Preference: When searching for hotels, ensure you select "Travel Consultant Discount" in the "Rate Preference" field.
• Enter IATA/Accreditation Number: You will then be prompted to enter your IATA or relevant accreditation number in the designated field.

3. Calling the Central Reservation Office

For those who prefer speaking to a representative, you can book by calling IHG's Central Reservation Office at 1-800-810-4499. Be ready to provide your travel industry credentials.

Important Booking Considerations:

• Advance Booking: Rates typically require booking at least 24 hours in advance of your arrival.
• Proof at Check-in: Always remember to bring your valid Travel Industry ID (IATA/IATAN card), agency business card, or a letter on agency letterhead verifying your employment, as you will be required to present it at check-in. Failure to do so may result in the hotel charging you the Best Flexible Rate.

Maximizing Your IHG Travel Agent Rate Benefits

While the discounted rate itself is a fantastic benefit, there are ways to ensure you get the most out of your IHG Travel Agent experience:

• Explore Different Brands: IHG boasts a diverse portfolio of brands, from luxury (InterContinental, Regent, Kimpton) to extended stay (Staybridge Suites, Candlewood Suites) and mainstream (Holiday Inn, Crowne Plaza). Use the agent rate to familiarize yourself with various brands to better advise your clients on the perfect fit for their needs.
• Understand Terms and Conditions: Always review the specific terms and conditions for the rate you're booking. While general policies exist, individual hotels may have slight variations or blackout dates.
• Combine with IHG One Rewards Promotions: Since you earn IHG One Rewards points on these stays, keep an eye out for any active IHG One Rewards promotions. Participating in these can further boost your point earnings.
• Consider the IHG Luxury & Lifestyle Program: For travel advisors specializing in luxury travel, the IHG Luxury & Lifestyle Program offers additional benefits for your clients, such as complimentary breakfast, hotel credits, and room upgrades at participating luxury IHG brands. While distinct from the personal travel agent rate, understanding this program can enhance your client offerings.

Common Pitfalls to Avoid

Even with generous benefits, a few missteps can lead to disappointment. Be mindful of these common issues:

• Using Rates for Client Bookings: Remember, the IHG Travel Agent Rate is strictly for your personal use. Attempting to book client stays at this rate is against the terms and conditions. For client bookings, you'll use standard commissionable rates through your GDS or the TCC portal's client booking section.
• Forgetting Your ID: As mentioned, your valid travel industry ID or employment verification is essential at check-in. Without it, the hotel is within its rights to deny the discounted rate.
• Last-Minute Bookings: While sometimes possible, the requirement for booking at least 24 hours in advance means spontaneous trips might not always qualify for the agent rate. Plan ahead!
• Assuming Availability: While IHG is generous, not all hotels, especially during peak seasons or high-demand periods, may offer the travel agent rate. Availability can vary.

Conclusion

The IHG Travel Agent Rate is an invaluable perk for travel professionals, offering substantial discounts for personal travel and an excellent opportunity to experience IHG's diverse portfolio firsthand. By understanding the eligibility requirements, mastering the booking process, and being aware of key considerations, you can unlock incredible savings and enhance your expertise.

Are you an IHG-certified travel agent who has taken advantage of these rates? Share your experiences and tips in the comments below! Your insights could help fellow travel professionals make the most of this fantastic program.

Frequently Asked Questions (FAQ)

Q1: Are IHG Travel Agent Rates commissionable?

No, the IHG Travel Agent Rates are specifically designed for personal travel and are non-commissionable for the travel agent. Commissions apply to eligible client bookings made through standard channels.

Q2: Can I use the IHG Travel Agent Rate for my family and friends?

The IHG Travel Agent Rate is primarily for the travel consultant's personal travel. While you can book up to two rooms, the agent must be present at check-in for the second room. The discount is not generally available for friends and family traveling without the agent.

Q3: What if I don't have an IATA or CLIA number?

If you don't possess an IATA, TIDS, TRUE, ARC, or CLIA number, you may still be able to qualify by providing a letter on agency letterhead from your agency management verifying your employment as a travel agent. You will also need to be an IHG One Rewards member to register for the Agent Portal.

Q4: Do all IHG brands and hotels offer the travel agent rate?

While IHG's travel agent program is extensive, the availability of these discounted rates can vary from hotel to hotel and may depend on factors like occupancy and specific promotions. It's always best to check availability for your desired dates and location.